The welfare, health and safety of our employees is our leading core value. We will not compromise safety, quality, or integrity for the sake of production.
All employees will conduct their work in a manner consistent with our values and in compliance with all SMC policies.
Safety and production are of equal importance and are considered inseparable.
We will work to integrate key elements of our safety, health and environmental policies into every aspect of our business.
If not for customers, we do not exist.
Customers should feel valued.
We provide a wealth of products, services, resources, and solutions, while safeguarding an excellent customer experience.
We will continue to evolve with our customers' changing needs and requirements.
We are in the business of finding ways to help our customers' be successful.
We act with honesty and adhere to the highest standards of moral and ethical values through our personal and professional behavior.
We choose to do the right thing with courage and character.
We communicate only what we know, and don't pretend to know things which we don't.
We give others appropriate credit for their work, and don't take credit for others' contributions.
We hold ourselves accountable for our words and our actions.
We will sustain a culture that is based upon respect and ethical conduct.
We expect our actions to be consistent with our words, and our words to be consistent with our intentions.
We make and support business decisions through communication, knowledge, experience, and good judgment.
We accept our individual and team responsibilities and we meet our commitments
We accept responsibility for our performance in all of our decisions and actions.
We are committed to getting better every day in all that we do, as individuals, and as teams. Continuous improvement is vital to remain a tenacious competitor in the industry.
We strive for improvements each day and for greater efficiencies in our operations, allowing us to invest more in our people and operations.
We work to innovate and improve products, services, and processes.
The best solutions come from working together with our co-workers and our customers.
We recognize that each team member brings unique experience and important expertise to the Company.
We work as one seamless entity to accomplish our goals.
We are committed to creating an environment that fosters teamwork and processes that support equal opportunity, collaboration, continuous learning, and openness to innovation and new ideas.
We value excellence in our people, in our programs, and in our Company.
Through diligent effort, both individual and as a team, we will pursue excellence in every accomplishment, embrace the challenges, and celebrate our successes.
We aspire to flawless execution and do not take shortcuts on quality.
We are dedicated to maximum levels of performance and productivity in all areas of our business.
We will approach our work with a sense of urgency and dissatisfaction with the status quo.
We will meet the forces of change with power and grace.
We will make course corrections that demonstrate flexibility as well as courage, and that highlight our ability to keep ourselves aligned with a world in motion.
We will support and adapt quickly to shifting opportunities and risks.
We will exercise our curiosity and look at challenges and opportunities from new angles to achieve meaningful, productive change and problem resolution.